Contact

Tell us what happened

This is the support queue, not a sales form. The more of it you fill in, the more likely the first reply is the useful one.

What is this about

Something is broken Billing or plans Moving from another provider A question about how it works Security or a vulnerability report

Where should we reply

Project or file ID

Optional, and the single most useful thing you can give us.

Subject

What happened

Never paste an API key or a bucket credential. We will not ask for one.

You will get a confirmation by email.

Faster than writing to us

Read the docs Setup, the API reference and the SDKs
Check status Whether it is us before you describe it
Migration guides Moving from Active Storage, S3 and others

Reporting a vulnerability

Pick Security above and it goes to the front of the queue. Please do not open a public GitHub issue for anything exploitable.

What to expect

Replies come from a person during UK working hours. There is no phone number and no chat widget, because neither would be answered honestly at this size.